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Sector · Staffing & temporary work
Credit management software for staffing agencies: every branch responsive, risk managed across the group
In staffing, you pay your temporary workers long before your clients pay you, the same client company works with several branches, and each branch has its own credit insurance limits. Hoopiz consolidates each client’s real exposure, monitors your credit limits and organises collections that respect each branch’s autonomy.
Results from a national staffing group with more than 90 branches using Hoopiz (anonymised customer case).
Illustration · fictitious data
Sector challenges
A staffing company’s receivables are unlike any other
Invoice volumes, the pace of assignments, a branch-network organisation: six realities that generic dunning tools simply can’t handle.
Wages paid before you get paid
Temporary workers are paid weekly or monthly, while the client pays at 30, 45 or 60 days. Every unpaid invoice covers wages and payroll charges already paid out: working capital doesn’t forgive late payment.
One client, several branches
The same client company works with 8, 10 or 15 branches, sometimes several companies within the group. The exposure visible at branch level is only part of the real exposure.
Credit limits by branch
Each branch has its own insurer-approved credit limits, and for the same client the credit insurer can differ from one branch to the next: Allianz Trade here, Coface there. Tracking overruns, reductions and breach notices by hand becomes impossible.
Assignments that start fast
A client needs staff for Monday: the credit decision has to be made within hours, often on a recently created company or a construction subcontractor with no published accounts.
Highly specific disputes
Unapproved timesheets, a disputed billing coefficient, a missing purchase order, a request for assignment documentation: these disputes block payment and are settled between the branch, the client and head office.
Branch or head office: who chases?
Branches know their clients and want to own the relationship; the finance department has to enforce a common credit policy. You need both.
The foundation
Collections and customer risk: the core of credit management in staffing
Before the specifics of a branch network, Hoopiz structures the two pillars of your credit policy: organised collections and customer risk under constant watch.
Organise collections
Thousands of invoices issued every week: collections must run on their own for simple cases and involve the branch when needed.
- Scenarios by customer type: key accounts, SMEs, construction, new customers: each segment gets its own pace and tone
- Every channel: email, text message, letter, guided call, fully automated, semi-automated or manual depending on what is at stake, with a complete history of every exchange
- Branches involved: each branch sees its customers, acts within the shared scenario and shares disputes with head office
- Connected debt recovery: cases handed over to Agir Recouvrement or Cabinet ARC with no re-keying
Control customer risk
Assignments that start within hours, often for recent companies or construction subcontractors.
- Creditsafe, Ellisphere, Infolegale: your own contracts connected: scores and legal information directly in Hoopiz, without going through their portals
- Alerts across the whole portfolio: court rulings, liens, score downgrades, payment delays lengthening at another branch
- Credit limits: suggested from the score, the credit insurance cover and payment behaviour across all branches
- A decision before the assignment: the branch has the risk profile at hand when accepting the order
And depending on your organisation: PILOT for steering and consolidation, COVER for credit insurance, CONNECT for APIs, FACTOR for factoring. See the 6 modules ↓
Example
One client, 12 branches, €210,000 of exposure
The Lyon branch carries €24,000 of exposure on this client: below its local limit, nothing out of the ordinary.
But Hoopiz automatically consolidates the positions of the other 11 branches: €210,000 of group exposure, €38,000 overdue, deteriorating payment behaviour and €150,000 of cover spread across three credit insurers depending on the branch. Credit management steps in before a new assignment increases the commitment, and the branch has the information at hand when it makes the decision.
In practice
What Hoopiz changes for a staffing company
Disputes
Staffing disputes, categorised and tracked through to payment
Every dispute reason is configured in Hoopiz: you know how many invoices are blocked, why, and who needs to act, at the branch or at head office.
How a staffing group consolidated the risk of 91 branches
- SectorStaffing and temporary work
- OrganisationNational group, more than 90 branches
- Credit insuranceOne policy, with separate credit limits for each branch
- Information systemTempo (Enso), connected to Hoopiz via API
- ModulesRISK, COVER, COLLECT, PILOT
The context
Data scattered across local systems, no consolidated view of exposure and cover, credit limit overruns for lack of centralised alerts, administrative and contractual disputes that were hard to trace, and two days to produce the monthly reporting.
What was put in place
A direct connection to Tempo, alerts on key credit insurance events (breach notices, claim filings, cover with no exposure), consolidated dashboards for head office with access filtered by branch, harmonised collections that leave each branch its autonomy, and benchmarking of payment profiles across branches for shared clients.
“Hoopiz took us from scattered, time-consuming tracking to clear, consolidated management. Today we have full control over our exposure and an ability to anticipate that we simply didn’t have before.”Group finance department
Connected to your tools
Hoopiz connects to staffing software
Invoices, exposure and payments flow in automatically from your management software; credit management decisions flow back into it.
The platform
The 6 Hoopiz modules, applied to staffing
Collections and risk first, then the modules that fit your organisation. They all share the same data.
Why use credit management software in the staffing industry?
Because staffing combines heavy constraints: temporary workers’ wages paid before cash comes in, clients shared by several branches, credit insurance limits set per branch and disputes over timesheets. Credit management software consolidates this information and alerts you before the risk materialises.
How can you see the real exposure of a client that works with several branches?
Hoopiz automatically identifies shared clients and consolidates their exposure, overdue amounts, payment behaviour and cover, from site level up to group level, with the PILOT+ option.
How do you track each branch’s credit insurance limits?
The COVER module automatically matches each branch’s cover against its exposure, even when the credit insurer for the same client differs from one branch to another, and alerts you to overruns, credit limit reductions, breach notices and cover with no exposure.
Does Hoopiz connect to Tempo or Anael?
Yes. Hoopiz connects to Tempo (Enso, formerly PLD) and Anael TT, among others, as well as to the leading ERPs, to retrieve invoices, exposure and payments with no re-keying.
How can you reduce timesheet-related disputes?
By categorising them by reason in Hoopiz (timesheet not approved, hours disputed, missing purchase order…), assigning them to the right person at the branch or head office and tracking their resolution: you also identify recurring root causes to fix upstream.
Should collections be handled by the branches or by head office?
Both are possible in Hoopiz: scenarios and rules are defined at group level, branches can step in with their own clients, and every action is shared in a common history.
Manage risk across all your branches
In a demo, we show you Hoopiz on a multi-branch organisation: shared clients, credit limits and collections.