Hoopiz › Solution › Collections software
B2B collections software
Collections software: get paid faster without harming customer relationships
Hoopiz automates your payment reminders, prioritises your team’s work and gets sales, sales administration and collections working from the same data. Cash comes in faster, DSO goes down, and everyone focuses on the cases that matter.
Orders of magnitude observed among our mid-sized and group customers after 12 months of use; results vary depending on the starting point.
Illustration · fictitious data
Sound familiar?
Manual collections cost cash… and time
What finance departments and credit teams tell us every week, before switching to Hoopiz.
- Our DSO is drifting, and nobody can really explain why.
- Cash collection forecasts are too uncertain to steer treasury.
- Working capital ties up cash we pay dearly to finance.
- Every management meeting means hours of reworking in Excel.
- We spend our days chasing customers by hand, one by one.
- We prioritise by gut feeling, without a clear view of what is at stake.
- Disputes get lost in e-mails between sales, sales admin and accounting.
- The ERP module chases everyone the same way, key accounts included.
How Hoopiz helps
Every pain point has its answer in the platform
In practice
A dunning scenario, from due date to payment
You define your scenarios once; Hoopiz triggers the right actions at the right time, and your teams step in where their expertise makes the difference.
Pre-due reminderCourteous reminder of the due date, sent automatically.
First reminderAutomatic e-mail with the statement of overdue invoices.
Scheduled callThe action appears in the collection officer’s agenda.
Shared workflowAt any time: sales and sales admin involved, reminders paused.
Final reminderBefore formal notice, with order blocking if needed.
LitigationCase handed over and tracked in the platform.
Example scenario. Steps, timing and channels are fully configurable, by segment or by customer.
Comparison
Excel, the ERP dunning module or collections software?
Basic dunning tools send reminders. Collections and Credit Management software steers the whole process, from risk to payment.
| Excel & e-mail | ERP dunning module | Hoopiz | |
|---|---|---|---|
| Automatic reminders | — | ✓ | ✓ |
| Scenarios by customer and risk | — | Limited | ✓ |
| Prioritised action agenda | — | — | ✓ |
| Collaborative disputes with sales | — | — | ✓ |
| Customer risk and behavioural scoring | — | — | ✓ |
| Integrated credit insurance | — | — | ✓ |
| DSO steering by segment | Manual | Limited | ✓ |
| Multi-company, multi-currency | Manual | Depends on ERP | ✓ |
| Artificial intelligence | — | — | hoopiOne |
Results & innovation
Measured gains, and AI to go further
of processing time saved thanks to performance steering and automated collections, reinvested in risk analysis and complex cases.
hoopiOne AI for collections
Rolled out progressively from January 2027, Hoopiz’s AI capabilities go further:
- anticipate payment delays before the due date;
- prioritise actions by their impact on cash;
- query your receivables in natural language.
Go further
Measure your potential, explore the platform
What is collections software?
Collections software automates and structures the follow-up of customer invoices until they are paid: reminders by e-mail or text message, action prioritisation, dispute management, tracking of promises to pay and litigation, and KPIs such as DSO and the aged balance. It replaces manual reminders and Excel spreadsheets.
What is the difference between collections software and Credit Management software?
Collections software focuses on collecting issued invoices. Credit Management software covers the whole cycle: customer risk assessment, credit limits, credit insurance, collections and accounts receivable steering. Hoopiz brings both together in a single modular platform.
Can automated reminders harm customer relationships?
Not if they are well tailored. With Hoopiz, scenarios differ by customer profile, reminders are paused when a dispute is open, and you stay in control of tone, steps and exceptions. A well-worded pre-due reminder often even improves the relationship.
Does Hoopiz integrate with our ERP?
Yes. Hoopiz connects to the main ERP and accounting systems (SAP, Microsoft Dynamics, Sage, Cegid…) via secure APIs or SFTP, and can send decisions back to the ERP, such as blocking a customer account.
Does Hoopiz handle multi-company or international organisations?
Yes. The platform is multi-company, multi-currency and multilingual, and suits both centralised and decentralised organisations.
How long does it take to get started?
It depends on your scope: number of companies, ERP and data flows to connect, modules selected. It is one of the topics we cover during the demo, so we can give you a realistic schedule.
How much does collections software like Hoopiz cost?
Hoopiz is offered as an annual subscription sized to your scope (companies, active customers, users, modules), with a set-up fee. Support is included. A tailored proposal is prepared after an initial discussion.
See Hoopiz at work on your collections
In a demo, we show you how Hoopiz automates your reminders, prioritises your actions and brings your DSO down.