Hoopiz › Sectors › Manufacturing
Sector · Manufacturing & B2B producers
Credit management software for manufacturers: drive the performance of complex accounts receivable
Key accounts and supplier portals, export and multi-currency, technical and logistics disputes, multiple sites and subsidiaries: Hoopiz gives the finance department a reliable view of its accounts receivable and frees its teams from manual tasks.
1.5 FTE: result achieved by a chemicals manufacturer with €230M in revenue using Hoopiz (anonymised business case).
Illustration · fictitious data
Sector challenges
Manufacturing accounts receivable: sometimes few customers, but high stakes
Powerful buyers, complex purchasing processes, international business: six realities of accounts receivable in manufacturing.
Demanding key accounts
Powerful buyers, negotiated payment terms, strict purchasing procedures: collections must be precise and preserve the relationship.
Supplier portals
With many key accounts, an invoice that is not uploaded or is incorrectly referenced on the supplier portal simply does not get paid.
Export and multi-currency
International customers, currencies, country risk, export credit insurance: exposure must be viewed as a whole.
Technical disputes
Non-compliance, reservations on receipt, quantity discrepancies, logistics: disputes involve quality, production and sales.
Multiple sites and subsidiaries
Each site invoices, chases and monitors its customers in its own way; the group needs common, consolidated KPIs.
Reporting that is heavy to produce
Aged balance, DSO, exposure at risk: monthly extractions and reworking take up entire days.
The foundation
Collections and customer risk: the foundation of your credit policy
Whatever the sector, two pillars come first: organised collections and customer risk under constant watch. Here is how Hoopiz adapts them to manufacturing.
Organise collections
Sometimes few customers, but large amounts: every reminder must be precise and protect the relationship.
- Key account scenarios: personalised, with submission and tracking on supplier portals and escalation to the customer’s finance department
- Every channel: email, text message, letter, guided call, fully automated, semi-automated or manual depending on what is at stake, with a complete history of every exchange
- Technical disputes: assigned to quality, production or sales administration and tracked until resolved
- Connected debt recovery: cases handed over to Agir Recouvrement or Cabinet ARC with no re-keying
Control customer risk
Foreign customers, ordering companies in difficulty, subcontractors: a single failure can weigh heavily on the year.
- Creditsafe, Ellisphere, Infolegale: your own contracts connected: scores and legal information directly in Hoopiz, without going through their portals
- Alerts across the whole portfolio: court rulings, liens, score downgrades, deteriorating payment behaviour
- Credit limits: per customer, consolidated per group, multi-site and multi-currency
- Export: exposure by country and export credit insurance cover matched against outstanding amounts
And depending on your organisation: PILOT for steering and consolidation, COVER for credit insurance, CONNECT for APIs, FACTOR for factoring. See the 6 modules ↓
Example
One key account, 3 sites, 4 blocked invoices
A major customer is supplied by three production sites. Its overdue amount looks limited.
Hoopiz consolidates the three sites and reveals the real situation: 4 unpaid invoices, 2 of which were never validated on the supplier portal for lack of a purchase order number, and 1 in a quality dispute. The right actions go to the right people: sales administration for the portal, quality for the dispute, collections for the rest.
In practice
What Hoopiz changes for a manufacturer
Disputes
Blocking reasons specific to manufacturing
Every blocked invoice is categorised: you know why it hasn’t been paid and who needs to act.
How a chemicals manufacturer saved 1.5 FTE
- SectorChemicals manufacturing
- Revenue€230M
- ChallengeManaging accounts receivable performance
- ModulesPILOT, COLLECT, RISK
The context
Accounts receivable reporting produced by hand from extractions, reminders tracked in spreadsheets, technical disputes handled by email and a finance department lacking visibility on exposure at risk.
What was put in place
Dashboards and a dynamic aged balance synchronised with the ERP, automated collection workflows tailored to key accounts, dispute categorisation and handling circuits involving quality and sales administration.
Anonymised Hoopiz business case. The “Auto” and “100%” indicators describe the processes put in place.
Connected to your ecosystem
Hoopiz connects to your tools
ERP, BI, credit insurers and data providers: your data flows without re-keying.
The platform
The 6 Hoopiz modules, applied to manufacturing
Collections and risk first, then the modules that fit your organisation. They all share the same data.
Why use credit management software in manufacturing?
Because manufacturing accounts receivable combine demanding key accounts, supplier portals, multi-currency export and technical disputes. Credit management software makes reporting reliable, automates collections and organises how blockers are handled.
How should invoices blocked on supplier portals be managed?
By building uploading and tracking on supplier portals into the collection workflows as dedicated steps: every invoice not uploaded or incorrectly referenced is identified and handled by the right person.
How can technical and quality disputes be tracked?
Disputes are categorised by reason (non-compliance, reservation on receipt, quantity discrepancy…), assigned to quality, production or sales administration, and tracked through to resolution with a shared history.
Does Hoopiz handle multiple sites, currencies and subsidiaries?
Yes. Hoopiz is multi-company, multi-currency and multilingual, with a consolidated view for the group and access rights by scope.
What time savings can we expect?
A chemicals manufacturer with €230M in revenue saved the equivalent of 1.5 FTE of processing time by automating reporting and collections.
Drive the performance of your accounts receivable
In a demo, we show you Hoopiz on a manufacturing accounts receivable portfolio: key accounts, export, disputes and reporting.