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COVER module · Credit insurance management

Credit insurance: your policy configured clause by clause, every situation monitored

COVER builds every specific feature of your credit insurance contract into Hoopiz and matches it with your receivables. Default status, claim notification, cover overrun, approval limit about to be reached: tricky situations are detected in time, so you never lose an indemnity or leave revenue uncovered.

5credit insurers connected
Multicontract and insurer
PILOT+group view of your cover

Connectors: Atradius, Allianz Trade, Coface, AXA, Groupama.

Illustration · fictitious data

Sound familiar?

A credit insurance policy also comes with obligations

Deadlines to meet, notifications to make, cover that changes: a single oversight can be enough to lose compensation on a receivable you thought was insured.

Finance departmentCFO, treasurer, risk manager
  • We pay a large premium without knowing how much of our exposure is really covered.
  • We discover a gap in cover… when the claim happens.
  • A receivable falling into default status removes cover on new deliveries.
  • With several subsidiaries and insurers, there is no consolidated view.
Credit managersCredit managers, policy administrators
  • Policy deadlines are tracked in a spreadsheet, when they are tracked at all.
  • Only a few people know the contract’s special conditions.
  • We find out too late that cover has been reduced or withdrawn.
  • Sales deliver beyond the cover without knowing it.

What makes the difference

Your credit insurance contract, configured down to the last detail

Policy configurationExample · fictitious data
Maximum credit period90 days✓
Overdue notification deadlineper contract✓
Authorised due-date extensions1 × 60 days✓
Default status rulesconfigured✓
Claim notification deadlineconfigured✓
Unnamed buyers / discretionary limitthreshold set✓
Insured percentage90%✓
Countries and companies covered3 subsidiaries✓

Most tools simply display the amount of cover. Hoopiz goes further: we configure every specific feature of your contract (general and special conditions, deadlines, thresholds, notification rules), insurer by insurer and policy by policy.

The result: extremely precise monitoring, able to detect the complicated situations that, if poorly tracked, undermine the security of your revenue.

  • Each receivable is assessed against the rules of your policy, not a generic rule.
  • Alerts arrive before the contractual deadline, not after.
  • Knowledge of the contract no longer depends on one person.
  • You keep proof of the actions taken in case of discussion with the insurer.

Policy monitoring

Tricky situations, detected before they cost you

Examples of configurable alerts, triggered according to the rules of your contract.

Critical

Default status

An instalment remains unpaid beyond the agreed period: depending on your contract, cover may no longer apply to new deliveries to this customer.

Hoopiz anticipates the switch, alerts the credit manager and sales administration, and can block orders.

Critical

Claim notification

Past the contractual deadline, a late notification can jeopardise compensation.

Hoopiz calculates the notification deadline for each receivable and alerts you before it is too late.

Important

Cover overrun

Receivables exceed the cover granted: the excess is not insured.

Hoopiz shows uninsured receivables in real time, customer by customer.

Important

Approval almost reached

Receivables are approaching the amount approved by the insurer.

Hoopiz warns you before the threshold, so you can request an increase in time or adjust deliveries.

To handle

Cover reduced or withdrawn

The insurer changes its decision on a buyer.

Hoopiz synchronises the new decision and immediately quantifies the impact on your exposure.

To anticipate

Extensions and credit period

A due-date extension or payment term outside the policy limits.

Hoopiz checks compliance with the contract conditions and flags any gaps.

Example

An unpaid invoice, tracked against your policy

Each milestone is calculated from the rules of your contract. Your teams always know what remains to be done, and by when.

Due dateInvoice due, covered by the policy.
DunningCOLLECT scenario adapted to risk and cover.
Extension?Check against the conditions of the policy.Alert if outside the contract
DefaultSwitch anticipated, deliveries secured.Alert before the date
ClaimNotification within the contractual deadline.Configurable D−X alert

In practice

What COVER changes day to day

Your pain point
What COVER does
What you gain
Endless manual reconciliations
Connectors with your credit insurers (Atradius, Allianz Trade, Coface, AXA, Groupama): cover synchronised and automatically matched with your receivables.
Hours of data entry saved
Uninsured receivables found too late
Uninsured receivables calculated continuously, customer by customer, with overrun alerts.
Risk visible before the claim
Policy deadlines missed
Contract configured and alerts on default status, claim notification and approvals.
Compensation preserved
Several policies, several insurers
Multi-contract, multi-insurer, and group consolidation with PILOT+.
A single view of your cover
Policy not the right size
Cover dashboards by customer, segment and company to prepare renegotiation with your broker.
A policy matched to your real risk
COVER + PILOT+

Your risk exposure, consolidated for the whole group

A buyer shared by several subsidiaries may have several covers, with several insurers, under several policies. With the PILOT+ option, you see on one screen the overall exposure, what is covered, by whom, and what is not.

Shared buyer “Nordis Distribution” · group viewIllustration · fictitious data · EUR
SubsidiaryInsurerReceivablesCoverUninsuredApprovalAlert
Subsidiary A · FranceAllianz TradeFrance policy€420k€300k€120k140%Overrun
Subsidiary B · SpainCofaceEurope policy€310k€250k€60k124%Approval reached
Subsidiary C · ItalyCofaceEurope policy€180k€50k€130k360%Default D−3
Group total2 insurers · 2 policies€910k€600k€310k—3 alerts
Overall exposureThe total actually owed by a buyer, across all subsidiaries.
Multiple coversEach cover, each insurer and each policy, side by side.
Residual riskThe uninsured part, at subsidiary and group level.
Consistent decisionsLimits and cover requests aligned across the group.

Day to day

Manage your cover, don’t just display it

Integration goes beyond showing cover information: COVER lets you manage your cover operationally from the platform.

Cover / receivables matching

Your cover is automatically matched with your customer receivables, to identify residual risk.

Cover requests

Submit and track your limit requests from Hoopiz, without re-keying on the insurer’s portal.

Alerts on obligations

Claim notification, default status, overrun, approval almost reached: configurable alerts.

Secured orders

Orders blocked or approved according to available cover, together with sales administration and sales.

Multi-contract, multi-insurer

Several policies, several insurers, several companies: all managed in the same environment.

Cover dashboards

Cover rate, uninsured receivables, changes in decisions: everything you need to renegotiate with your broker.

At the heart of your ecosystem

Your data flows, your decisions apply everywhere

Hoopiz automatically retrieves cover from your credit insurers and information from your data providers, cross-checks it with your receivables and payment behaviour, then feeds risks, decisions and indicators back into your information system. No re-keying.

Inbound data: credit insurers and data providersOutbound data: to your information system (CONNECT module)

Your invoices, payments and customer data flow in automatically from your ERP.

From Q1 2027

COVER augmented by hoopiOne AI

  • Spot customers whose cover is becoming insufficient sooner.
  • Prioritise decisions when cover is reduced.
  • Query your exposure in natural language: “which customers exceed their cover?”.

FAQ

Credit insurance management: your questions

More questions? See our full FAQ.

What is credit insurance management software?

It is a tool that integrates your credit insurance policy into accounts receivable management: it synchronises the insurer’s cover, matches it with your receivables and alerts you to contract obligations (notifications, deadlines, overruns).

What is default status in credit insurance?

It is the situation in which a buyer has not paid a receivable within the period set by the policy. Depending on the contract, cover may then stop applying to new deliveries. Hoopiz configures the rules of your contract to anticipate this switch.

How do you avoid missing a claim notification?

Hoopiz calculates, for each receivable, the notification deadline set by your policy and alerts you in advance, with details of the receivables concerned.

Which credit insurers are connected to Hoopiz?

Hoopiz is connected in particular to Atradius, Allianz Trade, Coface, AXA and Groupama. Management is multi-contract and multi-insurer.

How do you monitor a customer shared by subsidiaries insured with different insurers?

With the PILOT+ option, Hoopiz consolidates for the same buyer the receivables, the cover from each insurer and each policy, and the uninsured part, subsidiary by subsidiary and for the group.

Does Hoopiz replace my insurer’s portal?

No, it complements it: Hoopiz synchronises the insurer’s data and matches it with your accounting and the rules of your contract, which the portal does not do.

Take back control of your credit insurance

In a demo, we show you how Hoopiz configures your policy and alerts you before it is too late.